Insights
from our team of capital markets experts
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Merging an Elephant with a Rhinoceros: Thoughts from the iFX Expo International in Cyprus
The answer (“Eleph-ino” or, more directly, “Hell if I know!”) can be applied to the current state of the environment for retail trading of FX in Europe. Two types of trading – CFDs (Contract for Difference) and futures – have been blending for some time and the ultimate results of this combination are open to question. However, like both an elephant and a rhinoceros, the result is going to be big
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Traders Want Service! A funny thing happened on the road to electronic trading: firms forgot about the customer
A recent survey of buy-side traders conducted by Coalition Greenwich revealed a surprising result: the number one issue for respondents wasn’t technology, execution quality, or access to liquidity, it was customer service and desk coverage. In the survey, nearly two out of three named customer service as their most important factor, ahead of all other issues, when choosing a broker.
